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Companies using ServiceNow Incident Management

As of 14 October 2026, Firmable tracks 99 companies across 13 countries running ServiceNow Incident Management. See who they are, and who to call.

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Companies using ServiceNow Incident Management

Showing 5 of 99 companies

Creative Information Technology, Inc.

citi-us.com · Computer software · 251–500 employees

Last seen 23 Jul 2026 The most recent date Firmable detected ServiceNow Incident Management at this company.

Decision makers · 53 on file Senior people on file at this company. Firmable holds their names, emails and mobiles.

Vice President, Federal Growth and Strategy MobileEmail
Director Client Engagement Strategy and Innovation MobileEmail

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Signals Recent events at this company, such as a leadership change, funding or a new office.

CITI introduces its next-generation healthcare data analytics platform to help organizations prioritize actions and risks. · 7 Sep 2026

CITI published a blog post exploring how states can leverage CMS's Rural Health Transformation Program for lasting healthcare impact. · 28 Sep 2026

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Valvoline Global Operations

valvolineglobal.com · General manufacturing · 1,001–5,000 employees

Last seen 29 Jul 2026 The most recent date Firmable detected ServiceNow Incident Management at this company.

Decision makers · 450 on file Senior people on file at this company. Firmable holds their names, emails and mobiles.

VP GM Channel Partners Heavy Duty MobileEmail
Sr. Strategic Account Manager MobileEmail

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Signals Recent events at this company, such as a leadership change, funding or a new office.

New Regional Sales Manager joined · 31 Jul 2026

Hiring: Marketing Manager · 5 Oct 2026

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Akima

akima.com · Government public administration · 1,001–5,000 employees

Last seen 8 Aug 2026 The most recent date Firmable detected ServiceNow Incident Management at this company.

Decision makers · 465 on file Senior people on file at this company. Firmable holds their names, emails and mobiles.

Director, Business Development and Capture MobileEmail
Vice President of Strategic Capture MobileEmail

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Signals Recent events at this company, such as a leadership change, funding or a new office.

Hired as Vice President of Marketing & Communications · 9 Oct 2026

Akima announces sponsorship of ETEBA's BOTC conference and participation on a DOE panel. · 13 Oct 2026

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Cognizant

cognizant.com · Computer software · 10,001+ employees

Last seen 28 Aug 2026 The most recent date Firmable detected ServiceNow Incident Management at this company.

Decision makers · 16K+ on file Senior people on file at this company. Firmable holds their names, emails and mobiles.

Director, Client Partner - Automotive, Manufacturing, & Logistics MobileEmail
Client Relationship Manager Director I Insurance MobileEmail

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Signals Recent events at this company, such as a leadership change, funding or a new office.

Moved into Digital Marketing Team Lead, Amazon Ads (Marketplace) · 31 Aug 2026

New Associate Partner / Director - AI Consulting Services appointed · 31 Jul 2026

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Koniag

koniag.com · Investment management · 51–250 employees

Last seen 14 Aug 2026 The most recent date Firmable detected ServiceNow Incident Management at this company.

Decision makers · 23 on file Senior people on file at this company. Firmable holds their names, emails and mobiles.

Director, Business Development MobileEmail
Director of Corporate Affairs MobileEmail

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Signals Recent events at this company, such as a leadership change, funding or a new office.

Hiring: Team Lead · 25 Aug 2026

Hiring: IT Hardware Asset Manager · 24 Aug 2026

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Who uses ServiceNow Incident Management

A breakdown of the 99 companies running ServiceNow Incident Management.

Top industries

Information technology and services33
Financial services19
Industrial and manufacturing9
Professional and business services8
Education and training7
Health and wellness4
Government and public services3
Hospitality and travel3

No industry recorded: 3

Company size

1–103 (3%)
11–507 (7%)
51–25016 (16%)
251–5008 (8%)
501–1,0002 (2%)
1,001–5,00015 (15%)
5,001–10,0009 (9%)
10,001+37 (38%)

Share of companies with a recorded size, by employees.

No size recorded: 2

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Frequently asked questions

About the ServiceNow Incident Management data on this page.

How many companies use ServiceNow Incident Management?

Firmable holds confirmed ServiceNow Incident Management detections for 99 distinct companies, 16 of them confirmed in the last 90 days. A company is counted once however many of its properties run it.

Which companies use ServiceNow Incident Management?

Creative Information Technology, Inc., Koniag and Akima are among the most prominent in the current set.

What industries use ServiceNow Incident Management?

Information technology and services, financial services and industrial and manufacturing lead the set, across 15 industries in total.

What size companies use ServiceNow Incident Management?

Adoption concentrates in the 10,001+ employee band, across the companies whose size is recorded.

Where are ServiceNow Incident Management users based?

The United States, Canada, Australia and the Philippines account for most detections, across 13 countries.

How current is this data?

16 companies were confirmed in the last 90 days. Last detection 3 September 2026.

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