A breakdown of the 99 companies running ServiceNow Incident Management.
Top industries
Information technology and services33
Financial services19
Industrial and manufacturing9
Professional and business services8
Education and training7
Health and wellness4
Government and public services3
Hospitality and travel3
No industry recorded: 3
Company size
1–103 (3%)
11–507 (7%)
51–25016 (16%)
251–5008 (8%)
501–1,0002 (2%)
1,001–5,00015 (15%)
5,001–10,0009 (9%)
10,001+37 (38%)
Share of companies with a recorded size, by employees.
No size recorded: 2
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Frequently asked questions
About the ServiceNow Incident Management data on this page.
How many companies use ServiceNow Incident Management?
Firmable holds confirmed ServiceNow Incident Management detections for 99 distinct companies, 16 of them confirmed in the last 90 days. A company is counted once however many of its properties run it.
Which companies use ServiceNow Incident Management?
Creative Information Technology, Inc., Koniag and Akima are among the most prominent in the current set.
What industries use ServiceNow Incident Management?
Information technology and services, financial services and industrial and manufacturing lead the set, across 15 industries in total.
What size companies use ServiceNow Incident Management?
Adoption concentrates in the 10,001+ employee band, across the companies whose size is recorded.
Where are ServiceNow Incident Management users based?
The United States, Canada, Australia and the Philippines account for most detections, across 13 countries.
How current is this data?
16 companies were confirmed in the last 90 days. Last detection 3 September 2026.