A breakdown of the 292K+ companies running Shopify Chat.
Top industries
Retail trade61K+
Professional and business services25K+
Industrial and manufacturing22K+
Art, sports and recreation22K+
Health and wellness15K+
Construction and building15K+
Hospitality and travel9.6K+
Consumer services9.5K+
No industry recorded: 59K+
Company size
1–1065,276 (64%)
11–5023,967 (23%)
51–25010,629 (10%)
251–5001,753 (2%)
501–1,000249 (<1%)
1,001–5,000589 (1%)
5,001–10,00037 (<1%)
10,001+53 (<1%)
Share of companies with a recorded size, by employees.
No size recorded: 189K+
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Frequently asked questions
About the Shopify Chat data on this page.
How many companies use Shopify Chat?
Firmable holds confirmed Shopify Chat detections for 292,351 distinct companies, 156,538 of them confirmed in the last 90 days. A company is counted once however many of its properties run it.
Which companies use Shopify Chat?
TransDigm Group Inc., AFC Industries and PrismHR are among the most prominent in the current set.
What industries use Shopify Chat?
Retail trade, professional and business services and industrial and manufacturing lead the set, across 19 industries in total.
What size companies use Shopify Chat?
Adoption concentrates in the 1-10 employee band, across the companies whose size is recorded.
Where are Shopify Chat users based?
The United States, Canada, Australia and New Zealand account for most detections, across 13 countries.
How current is this data?
156,538 companies were confirmed in the last 90 days. Last detection 7 September 2026.
