Companies using Microsoft Dynamics 365 for Customer Service
As of 14 October 2026, Firmable tracks 569 companies across 13 countries running Microsoft Dynamics 365 for Customer Service. See who they are, and who to call.
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Who uses Microsoft Dynamics 365 for Customer Service
A breakdown of the 569 companies running Microsoft Dynamics 365 for Customer Service.
Top industries
Information technology and services274
Professional and business services101
Financial services49
Industrial and manufacturing32
Construction and building16
Education and training13
Health and wellness10
Hospitality and travel9
No industry recorded: 12
Company size
1–1041 (8%)
11–5080 (15%)
51–250119 (22%)
251–50054 (10%)
501–1,00045 (8%)
1,001–5,00077 (14%)
5,001–10,00027 (5%)
10,001+95 (18%)
Share of companies with a recorded size, by employees.
No size recorded: 31
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Frequently asked questions
About the Microsoft Dynamics 365 for Customer Service data on this page.
How many companies use Microsoft Dynamics 365 for Customer Service?
Firmable holds confirmed Microsoft Dynamics 365 for Customer Service detections for 569 distinct companies, 137 of them confirmed in the last 90 days. A company is counted once however many of its properties run it.
Which companies use Microsoft Dynamics 365 for Customer Service?
THL Partners, Doyle Security Services, Inc. (Dss) and Electric Mind are among the most prominent in the current set.
What industries use Microsoft Dynamics 365 for Customer Service?
Information technology and services, professional and business services and financial services lead the set, across 18 industries in total.
What size companies use Microsoft Dynamics 365 for Customer Service?
Adoption concentrates in the 51-250 employee band, across the companies whose size is recorded.
Where are Microsoft Dynamics 365 for Customer Service users based?
The United States, Canada, Australia and the Philippines account for most detections, across 13 countries.
How current is this data?
137 companies were confirmed in the last 90 days. Last detection 6 September 2026.
