A breakdown of the 11K+ companies running Help Scout.
Top industries
Information technology and services3K+
Professional and business services1.3K+
Education and training856
Retail trade800
Art, sports and recreation778
Industrial and manufacturing637
Health and wellness472
Financial services419
No industry recorded: 2.2K+
Company size
1–102,770 (38%)
11–502,345 (32%)
51–2501,506 (21%)
251–500347 (5%)
501–1,000123 (2%)
1,001–5,000157 (2%)
5,001–10,00033 (<1%)
10,001+43 (1%)
Share of companies with a recorded size, by employees.
No size recorded: 4.6K+
One dataset. Four ways to sell.
Match the deepest technology intelligence against the most comprehensive data on companies and people – such as who is growing, raised capital or changed role – for pinpoint precision on GTM campaigns.
Competitor displacement
Find the accounts running a competitor today and go after them with the right argument.
Complementary tools
Target companies whose stack sits alongside yours and integrates without a fight.
Service partners
Identify implementers and agencies already working in the technologies you support.
Market insights
Map your total addressable market and track aggregated trends such as AI maturity.
Frequently asked questions
About the Help Scout data on this page.
How many companies use Help Scout?
Firmable holds confirmed Help Scout detections for 11,985 distinct companies, 6,925 of them confirmed in the last 90 days. A company is counted once however many of its properties run it.
Which companies use Help Scout?
Fulgent Genetics, VALD and Melbourne Football Club are among the most prominent in the current set.
What industries use Help Scout?
Information technology and services, professional and business services and education and training lead the set, across 19 industries in total.
What size companies use Help Scout?
Adoption concentrates in the 1-10 employee band, across the companies whose size is recorded.
Where are Help Scout users based?
The United States, Canada, Australia and the Philippines account for most detections, across 13 countries.
How current is this data?
6,925 companies were confirmed in the last 90 days. Last detection 13 October 2026.
