A breakdown of the 160 companies running Genesys Contact Center.
Top industries
Information technology and services62
Financial services28
Professional and business services21
Media and telecommunications15
Health and wellness7
Industrial and manufacturing7
Education and training3
Wholesale3
No industry recorded: 3
Company size
1–107 (5%)
11–508 (5%)
51–25026 (17%)
251–5008 (5%)
501–1,0008 (5%)
1,001–5,00021 (14%)
5,001–10,00015 (10%)
10,001+59 (39%)
Share of companies with a recorded size, by employees.
No size recorded: 8
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Frequently asked questions
About the Genesys Contact Center data on this page.
How many companies use Genesys Contact Center?
Firmable holds confirmed Genesys Contact Center detections for 160 distinct companies, 9 of them confirmed in the last 90 days. A company is counted once however many of its properties run it.
Which companies use Genesys Contact Center?
PTR Global, systems integration, inc. (sii) and New Era Technology are among the most prominent in the current set.
What industries use Genesys Contact Center?
Information technology and services, financial services and professional and business services lead the set, across 17 industries in total.
What size companies use Genesys Contact Center?
Adoption concentrates in the 10,001+ employee band, across the companies whose size is recorded.
Where are Genesys Contact Center users based?
The United States, Canada, Australia and Indonesia account for most detections, across 13 countries.
How current is this data?
9 companies were confirmed in the last 90 days. Last detection 4 September 2026.
