A breakdown of the 4.1K+ companies running Genesys Cloud.
Top industries
Information technology and services812
Financial services653
Professional and business services415
Art, sports and recreation332
Health and wellness307
Hospitality and travel235
Industrial and manufacturing220
Media and telecommunications206
No industry recorded: 202
Company size
1–10416 (12%)
11–50402 (12%)
51–250620 (18%)
251–500404 (12%)
501–1,000272 (8%)
1,001–5,000591 (17%)
5,001–10,000229 (7%)
10,001+458 (14%)
Share of companies with a recorded size, by employees.
No size recorded: 778
One dataset. Four ways to sell.
Match the deepest technology intelligence against the most comprehensive data on companies and people – such as who is growing, raised capital or changed role – for pinpoint precision on GTM campaigns.
Competitor displacement
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Complementary tools
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Service partners
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Market insights
Map your total addressable market and track aggregated trends such as AI maturity.
Frequently asked questions
About the Genesys Cloud data on this page.
How many companies use Genesys Cloud?
Firmable holds confirmed Genesys Cloud detections for 4,170 distinct companies, 1,666 of them confirmed in the last 90 days. A company is counted once however many of its properties run it.
Which companies use Genesys Cloud?
Hostplus, Engage PEO and FleetPartners are among the most prominent in the current set.
What industries use Genesys Cloud?
Information technology and services, financial services and professional and business services lead the set, across 19 industries in total.
What size companies use Genesys Cloud?
Adoption concentrates in the 51-250 employee band, across the companies whose size is recorded.
Where are Genesys Cloud users based?
The United States, Australia, Canada and the Philippines account for most detections, across 13 countries.
How current is this data?
1,666 companies were confirmed in the last 90 days. Last detection 13 October 2026.
