A breakdown of the 565 companies running Genesys Chat.
Top industries
Health and wellness78
Professional and business services53
Industrial and manufacturing50
Transport46
Information technology and services41
Construction and building37
Financial services32
Retail trade31
No industry recorded: 89
Company size
1–1079 (27%)
11–5083 (28%)
51–25066 (23%)
251–50035 (12%)
501–1,0005 (2%)
1,001–5,0009 (3%)
5,001–10,0004 (1%)
10,001+11 (4%)
Share of companies with a recorded size, by employees.
No size recorded: 273
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Frequently asked questions
About the Genesys Chat data on this page.
How many companies use Genesys Chat?
Firmable holds confirmed Genesys Chat detections for 565 distinct companies, 348 of them confirmed in the last 90 days. A company is counted once however many of its properties run it.
Which companies use Genesys Chat?
Centra Credit Union, Arbor Financial Credit Union and Conversion Logix are among the most prominent in the current set.
What industries use Genesys Chat?
Health and wellness, professional and business services and industrial and manufacturing lead the set, across 19 industries in total.
What size companies use Genesys Chat?
Adoption concentrates in the 11-50 employee band, across the companies whose size is recorded.
Where are Genesys Chat users based?
The United States, Canada, Australia and Indonesia account for most detections, across 13 countries.
How current is this data?
348 companies were confirmed in the last 90 days. Last detection 19 September 2026.
