A breakdown of the 42K+ companies running Freshchat.
Top industries
Media and telecommunications5.9K+
Information technology and services5K+
Professional and business services3.1K+
Art, sports and recreation2.3K+
Education and training1.9K+
Retail trade1.7K+
Industrial and manufacturing1.3K+
Hospitality and travel1.3K+
No industry recorded: 14K+
Company size
1–107,710 (46%)
11–504,259 (25%)
51–2503,041 (18%)
251–500863 (5%)
501–1,000307 (2%)
1,001–5,000390 (2%)
5,001–10,00078 (<1%)
10,001+101 (1%)
Share of companies with a recorded size, by employees.
No size recorded: 25K+
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Frequently asked questions
About the Freshchat data on this page.
How many companies use Freshchat?
Firmable holds confirmed Freshchat detections for 42,566 distinct companies, 35,001 of them confirmed in the last 90 days. A company is counted once however many of its properties run it.
Which companies use Freshchat?
TransDigm Group Inc., OuterBox and Reward Hospitality AU are among the most prominent in the current set.
What industries use Freshchat?
Media and telecommunications, information technology and services and professional and business services lead the set, across 19 industries in total.
What size companies use Freshchat?
Adoption concentrates in the 1-10 employee band, across the companies whose size is recorded.
Where are Freshchat users based?
The United States, Canada, Australia and Japan account for most detections, across 13 countries.
How current is this data?
35,001 companies were confirmed in the last 90 days. Last detection 14 October 2026.
