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Companies using Amazon Lex

As of 14 October 2026, Firmable tracks 759 companies across 13 countries running Amazon Lex. See who they are, and who to call.

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Companies using Amazon Lex

Showing 5 of 759 companies

THL Partners

thl.com · Accounting and auditing services · 51–250 employees

Last seen 11 Aug 2026 The most recent date Firmable detected Amazon Lex at this company.

Decision makers · 86 on file Senior people on file at this company. Firmable holds their names, emails and mobiles.

Director of Information Technology MobileEmail
Vice President MobileEmail

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Signals Recent events at this company, such as a leadership change, funding or a new office.

THL Capital Markets, LLC was planning to acquire Queue-it, Inc. on Aug 18th '26. · 18 Aug 2026

THL Partners announces a majority investment in Queue-it to support global growth and product innovation. · 18 Aug 2026

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Cyara

cyara.com · Computer software · 251–500 employees

Last seen 19 Aug 2026 The most recent date Firmable detected Amazon Lex at this company.

Decision makers · 141 on file Senior people on file at this company. Firmable holds their names, emails and mobiles.

Director of Solutions Engineering MobileEmail
Senior Director of Engineering | Platform & SaaS MobileEmail

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Signals Recent events at this company, such as a leadership change, funding or a new office.

Hired as General Manager and SVP, Go-to-Market for Asia-Pacific · 7 Sep 2026

Cyara introduces its new trust layer for agentic CX, ensuring AI agent quality and compliance. · 15 Sep 2026

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Manulife Life Insurance Company

manulife.co.jp · Insurance · 51–250 employees

Last seen 4 Sep 2026 The most recent date Firmable detected Amazon Lex at this company.

Decision makers · 78 on file Senior people on file at this company. Firmable holds their names, emails and mobiles.

Chief Information Officer MobileEmail
Quality Assurance Automation Lead MobileEmail

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Signals Recent events at this company, such as a leadership change, funding or a new office.

Hiring: Head of Technology Transformation · 5 Oct 2026

New Head of Transformation Management joined · 31 Aug 2026

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PTP

ptpinc.com · Call centers and customer support services · 251–500 employees

Last seen 30 Aug 2026 The most recent date Firmable detected Amazon Lex at this company.

Decision makers · 14 on file Senior people on file at this company. Firmable holds their names, emails and mobiles.

IVR Architect Technical Lead MobileEmail
Engineering Project Lead MobileEmail

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Signals Recent events at this company, such as a leadership change, funding or a new office.

Hired as agentic AI adoption · 11 Aug 2026

PayPal enables U.S. users to pay at WeChat Pay merchants via PayPal app for seamless in-store payments. · 20 Aug 2026

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Engineers for a Sustainable World

eswglobal.org · Charitable and community organisations · 51–250 employees

Last seen 23 Aug 2026 The most recent date Firmable detected Amazon Lex at this company.

Decision makers · 44 on file Senior people on file at this company. Firmable holds their names, emails and mobiles.

Vice President MobileEmail
Marketing and Communications Director MobileEmail

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Signals Recent events at this company, such as a leadership change, funding or a new office.

Hiring: Lead Refrigeration Engineer - Store Design · 27 Sep 2026

Hiring: Director, Payer Technology Optum Advisory - Remote · 24 Sep 2026

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Who uses Amazon Lex

A breakdown of the 759 companies running Amazon Lex.

Top industries

Information technology and services366
Professional and business services114
Financial services88
Media and telecommunications29
Education and training18
Health and wellness15
Industrial and manufacturing15
Transport14

No industry recorded: 27

Company size

1–1067 (10%)
11–5091 (13%)
51–250130 (19%)
251–50057 (8%)
501–1,00055 (8%)
1,001–5,000108 (16%)
5,001–10,00040 (6%)
10,001+146 (21%)

Share of companies with a recorded size, by employees.

No size recorded: 65

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Frequently asked questions

About the Amazon Lex data on this page.

How many companies use Amazon Lex?

Firmable holds confirmed Amazon Lex detections for 759 distinct companies, 203 of them confirmed in the last 90 days. A company is counted once however many of its properties run it.

Which companies use Amazon Lex?

THL Partners, Cyara and Manulife Life Insurance Company are among the most prominent in the current set.

What industries use Amazon Lex?

Information technology and services, professional and business services and financial services lead the set, across 19 industries in total.

What size companies use Amazon Lex?

Adoption concentrates in the 10,001+ employee band, across the companies whose size is recorded.

Where are Amazon Lex users based?

The United States, Canada, Australia and the Philippines account for most detections, across 13 countries.

How current is this data?

203 companies were confirmed in the last 90 days. Last detection 19 September 2026.

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