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Companies using OTRS

As of 14 October 2026, Firmable tracks 1,015 companies across 13 countries running OTRS. See who they are, and who to call.

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Companies using OTRS

Showing 5 of 1K+ companies

WireMasters, Inc.

wiremasters.com · Technology products wholesale · 251–500 employees · 1 web property observed

Last seen 11 Oct 2026 The most recent date Firmable detected OTRS at this company.

Decision makers · 53 on file Senior people on file at this company. Firmable holds their names, emails and mobiles.

Director of IT MobileEmail
Chief Information Officer MobileEmail

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Signals Recent events at this company, such as a leadership change, funding or a new office.

Hired as Technical Business Development Manager for the US Southwest · 22 Sep 2026

WireMasters promotes in-stock M83519 shield terminators for aerospace and defense applications. · 8 Oct 2026

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BirchStreet Systems

birchstreetsystems.com · Computer software · 251–500 employees · 2 web properties observed

Last seen 12 Oct 2026 The most recent date Firmable detected OTRS at this company.

Decision makers · 52 on file Senior people on file at this company. Firmable holds their names, emails and mobiles.

Vice President of Engineering MobileEmail
Director, Service Engineering MobileEmail

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Signals Recent events at this company, such as a leadership change, funding or a new office.

Hired as chief executive officer · 24 Aug 2026

Hired as CEO with 25+ years SaaS and B2B procurement experience · 10 Aug 2026

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HELP University

help.edu.my · Higher education · 251–500 employees · 1 web property observed

Last seen 10 Oct 2026 The most recent date Firmable detected OTRS at this company.

Decision makers · 138 on file Senior people on file at this company. Firmable holds their names, emails and mobiles.

Director of Corporate Information Centre MobileEmail
IT Manager MobileEmail

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Signals Recent events at this company, such as a leadership change, funding or a new office.

New Chairperson, Election Commission joined · 31 Aug 2026

New Industry Advisory Board member joined · 30 Sep 2026

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Ardent Networks, Inc.

ardentnetworks.com.ph · Computer software · 251–500 employees · 1 web property observed

Last seen 10 Oct 2026 The most recent date Firmable detected OTRS at this company.

Decision makers · 83 on file Senior people on file at this company. Firmable holds their names, emails and mobiles.

AVP and Head of Solutions Engineering MobileEmail
Assistant Vice President - Engineering MobileEmail

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Signals Recent events at this company, such as a leadership change, funding or a new office.

Moved into Accounting Supervisor · 31 Jul 2026

Ardent Networks Inc. launched Avigilon Alta on Jul 22nd '26. · 22 Jul 2026

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Swoop

swoop.com.au · Internet services and web portals · 51–250 employees · 1 web property observed

Last seen 4 Oct 2026 The most recent date Firmable detected OTRS at this company.

Decision makers · 44 on file Senior people on file at this company. Firmable holds their names, emails and mobiles.

Head of Cyber Security MobileEmail
Head of ITS MobileEmail

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Signals Recent events at this company, such as a leadership change, funding or a new office.

Moved into Sevice Delivery and Compliance Manager · 31 Jul 2026

Swoop recognized as Editor's Pick for August on Sep 11th '26. · 11 Sep 2026

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Who uses OTRS

A breakdown of the 1K+ companies running OTRS.

Top industries

Information technology and services320
Education and training134
Professional and business services85
Industrial and manufacturing77
Media and telecommunications68
Financial services35
Construction and building28
Government and public services26

No industry recorded: 117

Company size

1–1076 (9%)
11–50190 (23%)
51–250224 (27%)
251–50081 (10%)
501–1,00051 (6%)
1,001–5,000120 (14%)
5,001–10,00047 (6%)
10,001+46 (6%)

Share of companies with a recorded size, by employees.

No size recorded: 180

Versions detected

10 versions across the confirmed companies. Counts are distinct companies seen running that version.

3.2.22
5.0.192
3.2.111
3.2.81
3.3.11
3.3.121
3.3.201
3.3.31
3.3.81
4.0.141

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Frequently asked questions

About the OTRS data on this page.

How many companies use OTRS?

Firmable holds confirmed OTRS detections for 1,015 distinct companies, 964 of them confirmed in the last 90 days. A company is counted once however many of its properties run it.

Which companies use OTRS?

WireMasters, Inc., BirchStreet Systems and HELP University are among the most prominent in the current set.

What industries use OTRS?

Information technology and services, education and training and professional and business services lead the set, across 19 industries in total.

What size companies use OTRS?

Adoption concentrates in the 51-250 employee band, across the companies whose size is recorded.

Where are OTRS users based?

The United States, Australia, Canada and Singapore account for most detections, across 13 countries.

How current is this data?

964 companies were confirmed in the last 90 days. Last detection 14 October 2026.

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